Skip to main content
Level 2
September 21, 2022
Question

All Lacerte's (19, 20, etc) urn folder keep filling up with users months old (January, April, etc.)

  • September 21, 2022
  • 1 reply
  • 5 views

We can delete them and then access Lacerte fine afterwards, but we don't know why it keeps filling up with user lw9 files from months ago even after deleting them, Preventing us from accessing it until we remove them. Any ideas as to why this keeps happening?

Pathway (on server, accessed from users pc's): L:\lacerte\19tax\IDATA\urn

Any help would be appreciated.

Thanks!

This topic has been closed for replies.

1 reply

George4Tacks
Level 15
September 21, 2022
If for Pathway, you mean data path, you could just delete the urn, i.e. use
L:\lacerte\19tax\IDATA\
Answers are easy. Questions are hard!
ChristaWAuthor
Level 2
September 21, 2022

Thanks for the quick response!

It is happening in all data paths (pdata, sdata, idata, etc.) for at least three tax years (19-21). Any idea why it is storing users?

If we delete the urn folders, what happens?

Sorry to sound so ignorant...

PhoebeRoberts
Intuit Community Champion
September 21, 2022

He means change your data path. It shouldn't end in the urn folder.