990T reject

Forum|Forum|4 years ago
August 9, 2021
2 replies
13 views

I received an efile reject for the 990T -

Form: 0(00)
Field: (/Return/ReturnHeader/BusinessOfficerGrp/PhoneNum)
Occurrence: 00000

Resolution: The entity's telephone number is required and must be 10 characters long. Verify that a valid phone number, including the area code has been entered in the Client Information screen and then re-transmit the return electronically.

The telephone number is entered.

Does anyone have a solution for this?

Lacerte Tax

This topic has been closed for replies.

George4Tacks

Level 15

enter phone as 5551234567 and it should auto format at (555) 123-4567

Don't try to format it yourself. I hope that helps.

Answers are easy. Questions are hard!

C

cpqAuthor

Level 2

I did do that but it doesn't fix the problem.

George4Tacks

Level 15

did you put a 1 as a lead in for the phone number, if so, delete that only area code and 7 digit number.

If that fails again, be sure you really have their true phone number and that somehow the area code or lead digits are wrong.

If that fails, delete the phone number completely and try again. When that fails, go back and enter the number. Sometimes that delete - test - reinput will clean up that entry field.

Answers are easy. Questions are hard!