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sdwatkins1
Level 1
February 19, 2025
Question

2023 Lacerte will not open

  • February 19, 2025
  • 2 replies
  • 14 views

2023 Lacerte lets me log in but will not open

 

    This topic has been closed for replies.

    2 replies

    T
    techguyia
    Level 2
    February 19, 2025

    You may want to install the Lacerte tool hub. 
    Using Lacerte Tool Hub to fix common problems and errors

    Inside of the tool hub you can go to Program on the left side bar and choose the blue button for Reset Display. Tool hub should close Lacerte and reopen where you can see. it. 

      George4Tacks
      George4Tacks
      Level 15
      February 19, 2025

      There is likely another window open that you don't (or maybe can't even) see. Use Alt Tab to sort through open windows and close the extras, leaving just Lacerte. Maybe this will help.

      As stated Tool Hub can do a FORCE install This gives two options to get you back on the road.

      https://accountants.intuit.com/support/en-us/help-article/accounting-bookkeeping/performing-clean-install-lacerte/L8srJHmqG_US_en_US?uid=m7c3e97m$srcG4T

      Answers are easy. Questions are hard!
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