2022 Efile 1040 reject error

Forum|Forum|2 years ago
January 30, 2024
2 replies
10 views

I am getting a rejection message about the telephone number on the client information needing to be (nnn)nnn-nnnn.

I fixed both the taxpayer and the spouse's phone numbers to the required syntax and the return is still rejected.

I have NEVER had this reject before. Is the IRS and/or Lacerte trying to drive me mad????

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abctax55

Level 15

As evidenced by this long thread, there IS a known issue with prior years:

https://accountants.intuit.com/community/proseries-tax-discussions/discussion/error-e-filing-prior-year-returns-today/00/282467

HumanKind... Be Both

rbynaker

Level 13

@BrendaM wrote:

I am getting a rejection message about the telephone number on the client information needing to be (nnn)nnn-nnnn.

I fixed both the taxpayer and the spouse's phone numbers to the required syntax and the return is still rejected.

I have NEVER had this reject before. Is the IRS and/or Lacerte trying to drive me mad????

If the error code you're getting is the same one in the thread ABC linked to, then just hold tight for a patch. If it was a different code number I suspect you have a different problem. That's a weird enough error that I might try deleting the phone numbers, saving, and closing. Maybe there's some kind of space or garbage character in the field. Then reopen and enter them fresh.

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