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Level 3
February 6, 2021
Question

2020 update will not fully download and install Why?

  • February 6, 2021
  • 2 replies
  • 4 views

Download get stuck at 20Winopslibrary and never gets beyond there.

 

This topic has been closed for replies.

2 replies

sjrcpa
Level 15
February 6, 2021

Keep trying. I typically have to try to update 3 times before it will complete.

The more I know the more I don’t know.
bill16Author
Level 3
February 6, 2021

Thanks for the advice.   You would think Lacerte would fix this problem immediately.    I am beginning to wonder if they have any plans to continue to support or produce the software.

The only way I can even exit the stuck software is to Ctrl Alt Del, then end  Lacerte!

Is there another way?

 

George4Tacks
Level 15
February 6, 2021

Press the windows key and type 2020 Lacerte Web Setup and hit enter

Then use it to do a clean install. 

Answers are easy. Questions are hard!
bill16Author
Level 3
February 6, 2021

Ok I will give that a try.  Thank you all for the time on this.

George4Tacks
Level 15
February 6, 2021

I decline to do in product update, exit the program and run the YYYY Lacerte Web Setup  I am not sure if I can really blame Lacerte or Microsoft. Update typically works well, but I have become gun shy. 

Answers are easy. Questions are hard!