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I
ITAdmin
Level 2
March 12, 2024
Solved

2020 2019 Lacerte fully updated error logging in.

  • March 12, 2024
  • 3 replies
  • 6 views

Users receiving "Unable to validate your online credentials" for Lacerte 2019 and 2020. App was updated prior to 12/31/23 and was working the other day. Anyone else having this issue?

      This topic has been closed for replies.
      Best answer by ITAdmin

      Had to do the web setup for both years and now it seems to be working again. Strange since they had been updated. 

      3 replies

      I
      ITAdminAuthorAnswer
      Level 2
      March 12, 2024

      Had to do the web setup for both years and now it seems to be working again. Strange since they had been updated. 

        L
        LeslieC
        Level 2
        March 13, 2024

        Having same issue.  Going to wait until tomorrow to see if things change.  otherwise, I will follow will reload program

        I
        Intuit_Ruben
        Level 7
        March 14, 2024

        @ITAdmin Hello! Please try the steps on this link and let me know if that helps. Thanks! 

         

        https://accountants.intuit.com/community/lacerte-tax-news-updates/discussion/action-required-securit... 

         

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