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BC1963
Level 1
June 6, 2020
Question

2019 Lacerte update

  • June 6, 2020
  • 2 replies
  • 16 views

I am trying to download the most recent 2019 Lacerte update but at end of update it is stuck at "Copying Files".  Has anyone else experienced this and are you aware of the solution.  2018 Update went through without issue.

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2 replies

itonewbie
itonewbie
Level 15
June 6, 2020

Try force the update and see if it helps: https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte/00/4743

---------------------------------------------------------------------------------Still an AllStar
    George4Tacks
    George4Tacks
    Level 15
    June 7, 2020

    In general, you will have better luck using 20YY Lacerte Web Setup instead of the regular update. If that fails, then use the FORCE. 

    I try to ignore the update, close the program and run Web Setup. This is always cleaner and more stable. 

     

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