Solved
2019 Lacerte dashboard keeps resetting itself
Our 2019 Lacerte dashboards keep resetting. We lose all of our listed clients. Then I have to go back in and set it back to where it was originally set. Anyone else experiencing this?
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Find 2019 Lacerte Web Setup and make a shortcut to it on your desktop, or PIN to Taskbar. Instead of doing the update from the program (often buggy in how it works), click the 2019 Lacerte Web Setup and let it run. That generally, in my experience gives a cleaner update.
Run 2019 Lacerte Web Setup again, before wasting time with support.
If you call support and get a logical solution, please post it here.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
