Question
2-Factor Authentication (2-FA) NOT giving 12-hours of login time.
A Lacerte article said if you sign up for the IRS recommended 2-FA for login purposes, you will be allowed to stay logged in for 12 hours. I thought this was great news, but it doesn't work. I am still logged out after 20-30 minutes of inactivity AND now have to get a code off my phone every time. What a nuisance! I do this 10-20 times a day! I was told by support that the 12-hour rule is okay with the IRS, but LACERTE decided to keep the 20-30 logout requirement! Support - if this is true, please make my life easier and not harder...allow 12 hours. Anyone else experiencing this?
