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Kimberly Moore
Level 3
April 4, 2023
Question

1040 failed validation with no critical diagnostics and no error code

  • April 4, 2023
  • 1 reply
  • 9 views

Just says close this dialog box and click the diagnostics tab to review & resolve errors.  Anyone know how to clear this?

 

This topic has been closed for replies.

1 reply

S
strongsilence
Level 10
April 4, 2023

Hi Kimberly,

How do you know that validation failed?

K
Kimberly MooreAuthor
Level 3
April 4, 2023

looking at the e-file center list of clients in next steps is say Validation Failed.  I was at a loss of what to do and couldn't figure out what was wrong so I went to e-file return wizard went through the process of efiling except for the last (final) step of sending to lacerte and that cleared the validation failure.  I don't know why it cleared it or what the issue was.

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