IRS Lockbox Address Changes: Important Update
Key Change:
- The Lockbox Site in Cincinnati, OH (run by US Bank) ceased operations on Friday, July 18, 2025.
- All payments previously sent to Cincinnati were redirected to JP Morgan Chase sites in Louisville, KY, and Charlotte, NC.
Q1. Will the IRS continue to accept and process 2025 estimated payments mailed to addresses found in the February 2025 version of Form 1040-ES instructions? Yes, the IRS will. Mail forwarding is in place for anything mailed to the Cincinnati, OH P.O. Boxes.
Q2. Likewise, will the IRS continue to accept Form 1040-V payments through 2025 that are mailed to the address in the October 2024 version of Form 1040-V? Yes, the IRS will. Mail forwarding is in place for anything mailed to the Cincinnati, OH P.O. Boxes.
- Official IRS Address Information: For the most current address information directly from the IRS, please visit: https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
- Lacerte Tax Diagnostic: A diagnostic will be added to Lacertet Tax to inform users to change the address to the correct location if they prefer to.
- Updating Client Letters in Lacerte Tax: For guidance on updating client letters with the new addresses, please refer to this support article: Common questions about editing client letters in Lacerte
- Update address on the 1040-V per client:
- Go to Forms tab>1040-V
- Right-click the IRS address and select Jump to Input
- Select correct IRS Center from the IRS Center (Ctrl+T) [O] dropdown.

