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bzach
Level 3
July 13, 2022
Question

Log in to Tax Advisor prompts Quickbooks to log out

  • July 13, 2022
  • 1 reply
  • 3 views

Has anyone else encountered this issue? When I log in to Intuit Tax Advisor, if I have a browser window active in Quickbooks Online it errors out and makes me re-log in and vice versa. I can't seem to keep both QBO and ITA open and active at the same time.

This topic has been closed for replies.

1 reply

I
Intuit_MarisolModerator
Moderator
July 14, 2022

The current solution is to open a in private browser  in incognito mode. This is something we are working to improve on. To open a browser in incognito mode:

Right click on the browser icon and choose New Incognito Window. 

Paste the web address in the address bar 

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