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C
Cormacnel
Level 2
March 25, 2025
Discussion ongoing

Update Email or Changelog

Related products:ProConnect
  • March 25, 2025
  • 3 replies
  • 5 views

I would like to request a newsfeed/email for when you do software updates.  Today I had a rejection because I filed a tax return that was rejected because the forms were updated a day later by ProConnect.  I would have rather checked the update email or newsfeed to see that I may need to re-file rather than bug customer service.  

3 replies

abctax55
abctax55
Level 15
March 26, 2025

ProConnect is on-line/cloud based.  Therefore always up-to-date.  Right?

Or are you using some other software?

HumanKind... Be Both
C
CormacnelAuthor
Level 2
March 26, 2025

I've been told by Customer Service Agents that they do push updates on Tuesdays and Thursdays so they don't make updates live immediately.  There are changes often including forms that need updating.  

A
Anonymous
April 13, 2025

Thanks for the idea. We are changing the status to "Open for voting".

Continue to vote and comment on enhancements by going to the Idea Exchange Home page and select "Status": Open for voting, "Sort by": Most Popular. >> ProConnect Idea Exchange

If you have any questions on the life cycle of an idea, check out our Idea Exchange Getting Started Guide for more information.

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