New
ProSeries Customer Support - Americe
Americe was amazing! Very professional, knowledgeable, and demonstrated real commitment in getting my issue resolved. After 2 hours over two days on the phone with 2 different customer support reps, Americe discovered the issue and was quickly able to resolve. Even though it ended up being user error, she played it cool and never once pointed to me as the problem. She is fantastic. Wonderful personality and superb patience for this position! Keep her!!!
