How long should I wait for the escalation team to call me and work on my case?
My escalation case # is 1594893956. It has been five days. My 2021 and 2022 programs are not functional and preventing me from working on those two years. I am begging you to call me and resolve my issue today, Feb. 15th, 2023. I have been waiting for five days.
FYI, our office hours are from 10am till 6pm, PST. I am in Hollywood, Los Angeles, CA. Please call me during these hours. Tomorrow, Feb. 16, 2023, I have an appointment with my dentist. I expect to be in the office at 11am. Please, please, please, call me.
Ogden C. Page, MBA, PhD
EA, CPA, CGMA, PFS,CFP, CDFA, CCFC, CVA, CWPP, CAPP
Ogden Page Accountancy Corporation
P.S. My Lacerte # 17796. I have been a Lacerte User for 35 years. I have been paying $20K a year for a long time. Please give me some brotherly love and help me!!!
With Thanks,
Dr. Page
