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Level 1
May 21, 2026
New

customers with Mac computers can't fill out the e-organizers

Related products:Lacerte
  • May 21, 2026
  • 2 replies
  • 10 views

Hello,

We get a lot of customers from year to year complaining they have trouble filling out the electronic organizers from Lacerte program. 

Not sure if the development team has heard from anyone else about the difficulties.  I know I've mentioned it to a few customer service reps.

Regards, Suzanne

2 replies

sjrcpa
Level 15
May 21, 2026

Theyve heard. I mentioned/complained since they first introduced these. Fell on deaf ears. I stopped mentioning it.

The more I know the more I don’t know.
IRonMaN
Level 15
May 21, 2026

"Fell on deaf ears."

Intuit is an equal opportunity employer and unfortunately, the development team consists solely of deaf folks.  They do great work, but they can't hear a thing you say.

Slava Ukraini!