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Level 1
November 15, 2022
New

Contact Preference

Related products:Lacerte
  • November 15, 2022
  • 1 reply
  • 3 views

There should be an option to set a primary contact for MFJ clients in Lacerte. We wish we could select whether the taxpayer or spouse was preferred contact. Especially with Link, the invite only goes to the taxpayer's email address listed. There is no option to send to spouse instead, or choose them both, or one or the other. This seems like a pretty standard function of most computer applications. Now we have to go into each client (we have over a thousand) and change the taxpayer's address to the spouse's address, which come on, that's silly. Thanks for listening. Hope this gets fixed soon!

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1 reply

Level 2
July 29, 2025

It has been over two years since this comment was suggested.  I'd like to follow up with this and request that this option be added to Lacerte.  I have many married taxpayers where the spouse is the main contact person.  When I send documents through Lacerte/Intuit, the software defaults to the 'taxpayer's" name/contact info.  Can this be changed/corrected?