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Level 3
January 12, 2023
Discussion ongoing

Clear colored alerts bars when close alerts browser

Related products:Lacerte
  • January 12, 2023
  • 15 replies
  • 15 views

Lacerte 2022 alerts show in colored bars across the top of the window.  When you open an alert from the bar or from the alerts icon, the browser appears.  It displays different than last year, and when you click the X in the upper right corner the browser closes, BUT the colored bars do not clear.  Please resolve

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15 replies

Intuit Community Champion
January 12, 2023

Thank you!  Completely agree!  I just shared this in the FB group "Lacerte Rescuers!" to try and get a lot more upvotes on this.

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Level 2
January 12, 2023

It's a pain, used to just see what the issue was. Now I will not bother checking as I know it may stay the same

Level 2
January 12, 2023

Yes I noticed this also it is a huge pain , I don't need or want to ready any of those ads

Level 2
January 12, 2023

Agreed. Please resolve.

abctax55
Level 15
January 12, 2023

Open the alerts > upper left are three vertically stacked dots/dashes > click on those > upper right side click on the three vertical dots > *select all* > click on the 'envelope'  (for mark as read).   

I may have missed a few steps... but start with the upper left three dots & follow the bouncing ball.

So, resolved - altho way more complicated now.   

 

HumanKind... Be Both
Level 2
January 12, 2023

The new process is beyond frustrating and a complete waste of my time! Please fix!

Level 2
January 13, 2023

Please resolve. It is a distraction.

Level 2
January 16, 2023

Make it go away, same as prior years.  Once I glance at the alert, there is no reason for the color bars to remain.  Very, very annoying.

Level 2
January 18, 2023

You should also filter the alerts to show unread ones.  That way there won't be alerts that you can't clear because they are too old to show up.

Level 2
January 21, 2023

Yes, please make it like it's always been, with alert bars disappearing after you've clicked on them.