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Level 3
May 19, 2022
Discussion ongoing

Change e-file status from "rejected" to "paper filed"

Related products:ProConnect
  • May 19, 2022
  • 7 replies
  • 6 views

Sometimes a reject cannot be resolved and a return must be paper filed. Having a completed return stuck in "rejected" perpetually makes it seem like there is something wrong every time we log in.

Please allow a manual status change from "rejected" to "paper-filed"

This topic has been closed for replies.

7 replies

June 13, 2022

Thanks for the idea. We are changing the status to "Open for voting" since it has been around for over 30 days and no longer considered "New". If you have any questions on the life cycle of an idea, check out our Idea Getting Started Guide for more information.

Level 2
February 2, 2023

Please add this feature!

George4Tacks
Level 15
February 2, 2023

In Profile, remove the check mark for efile

Answers are easy. Questions are hard!
May 17, 2023
No text available
puravidapto
Level 7
June 4, 2023
George4Tacks  wrote:

In Profile, remove the check mark for efile.


It does not change "rejected" to "paper filed" as the OP asked for.

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George4Tacks
Level 15
June 5, 2023

@puravidapto How can you paper file an electronic return? The electronic return will be forever "rejected" until it is accepted and that will never happen. 

If you are unable to complete an e-file, then remove the efile checkmarks and move on with your life. 

Answers are easy. Questions are hard!
puravidapto
Level 7
June 8, 2023

@George4Tacks After we paper filed a return, we do not care if the return was electronic rejected or not, so we want to remove the warning from the E-file dashboard, that is what the OP is asking the software to improve (Change e-file status from "rejected" to "paper filed"), not how to paper file a return. 

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