Balance due with return after extension payment made
If a payment was made with an extension, and then the final return has a balance due, an error exists in Proseries as follows;
The program will allow you to select electronic payment of balance due. However, the program will also print a 1040-V. The client letter indicates the balance due will be paid electronically, but also states you must make a payment by check with the 1040-V. You cannot eliminate the 1040-V. When I called support, they told me you would have to make the payment by check. I did not believe the rep knew what they were talking about.
I processed the return indicating payment by direct debit, even though it still produced the 1040-V. The bank did debit the account as instructed.
There is a bug in the software and the 1040-V should be eliminated in this case,and the client letter should be corrected.
Thank you.
