Skip to main content
Level 2
January 4, 2023
Question

ProSeries 2022- Blank Screen after update

  • January 4, 2023
  • 0 replies
  • 15 views

Our business is hosted via ACE - a cloudbase server. We have NOT had any issues with past ProSeries Products upon install, until this year 2022. We have tried all the fixes, on this link https://proconnect.intuit.com/support/en-us/help-article/access-permissions/opening-proseries-sign-screen-blank-allow-typing/L4zbySSa3_US_en_US

the server has all required specs, but once we run the initial update of the program we get a BLANK box where the log in information should be. 

Has anyone else had this problem? Any thing resolved?

This topic has been closed for replies.