A

Anonymous

Question

efile a june 30, 2022 T2

Forum|Forum|3 years ago
September 12, 2022
4 replies
8 views

I have a T2 that has a year end date of June 30, 2022 and shows as 'Eligible' but when I click to Efile, nothing happens; no dialogue box, no error, no warning, nothing. There are no warning, issues or CRA warnings.

ProFile (Canada)

This topic has been closed for replies.

P

Pro4

Level 8

Hi,

Make sure you are on version 2021.5.0 and the return is in the 2020-2022 T2 module. Deactivate all licenses in Help > manage licenses. Then file the return

I apologize for the inconvenience. This is only a work around until fix is implemented.

A

Anonymous

HI!

When you say deactive you mean choose delete? Please confirm.

Thank you kindly,

Kelly

P

Pro4

Level 8

Yes , delete all licenses from Help > manage licenses, except the T2 license. Close ProFile. They reopen and file the return. This is something under investigation. I apologize for the inconvenience for all the steps required

P

Pro4

Level 8

Hi,

Make sure you are on version 2021.5.0 and the return is in the 2020-2022 T2 module. Deactivate all licenses from help > manage licenses except the T2 license. Then try to file.

I apologize for the inconvenience, but this is only a workaround until the development team has a final fix in place

P

Pro4

Level 8

Hi, if you have a license error when deleting a license please call us at 1-800-452-9970 for an Expert to assist you

I apologize for the inconvenience

A

Anonymous

HI!

I did the lastest update and was able to efile the T2. Thank you fo your help.

Kelly

P

Pro4

Level 8

Hi,

Excellent!. Glad to hear the return filed. Thanks for letting us know the issue is resolved.

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