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callnpci
Level 2
April 12, 2024
Question

E-filing AUT-01 with Blank First Name – Intuit Profile Error (T815):

  • April 12, 2024
  • 1 reply
  • 7 views
I am struggling to e-file an AUT-01 form using Intuit Profile due to the client's unusual name situation:
  • Client Name: No first or middle name, only the last name "John Doe".
  • Error Received: T815 ("taxpayer information entered does not match our records")
Attempts and Results:
  • Try 1: First Name: Blank, Last Name: John Doe --> T815 error
  • Try 2: First Name: John, Last Name: Doe --> T815 error
  • Try 3: First Name: John Doe, Last Name: Blank --> T815 error
Has anyone successfully e-filed an AUT-01 with a similar name situation? I've considered contacting the CRA directly but would appreciate insights from others with Intuit Profile experience. Are there workarounds or specific instructions for this scenario?
 
 

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1 reply

Level 2
April 15, 2024

Try using period (".") as the first or last name.

callnpci
callnpciAuthor
Level 2
April 15, 2024

using "." same result 815 error

Level 5
May 21, 2024

Hello,

 

Did you have any luck with this situation.  I have several signed authorization sitting waiting because I am getting T815 error.  I have tried everything you tried but not luck,yet Efile tax return was accepted, problem with Authorization.  Would apprecaite response.

 

Thank you