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A
AlexYim
Level 2
June 14, 2022
Solved

Cannot eFile a T2 with year ended Feb 28, 2022

  • June 14, 2022
  • 1 reply
  • 3 views

After renewed the ProFile license to 2022,  I cannot e-file a T2 with year ended Feb 28, 2022.

An error message box popped up stating '

This topic has been closed for replies.
Best answer by AlexYim

Called technical support and the case was solved.

1 reply

A
AlexYimAuthorAnswer
Level 2
June 15, 2022

Called technical support and the case was solved.

P
Pro4
Level 8
June 21, 2022

If you are on current version of ProFile, and the license is activated, the T2 return is likely in the wrong ProFile module. Follow the directions in this article to move the return to the correct module. ProFile will not issue a warning if your license cannot be used for a return: instead a Onepay purchase window will pop up 

 

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