Unable to Access Company Files!

Hi @JRC Thanks for posting in the Community about being unable to work on the original restored backups. If you have not already we recommend reaching out to EasyACCT Support. They would be able to remote in and take a look with you. 

Thank you for the continued feedback.
We have been reviewing all posts and threads regarding the 2025–2026 program to ensure feedback has been reviewed and all concerns captured.
Upcoming update post:
We will be publishing an outlining of what today’s update addresses. That post will serve as the central location for the latest information related to this release, and we will return to this thread to share the link once it is available.
Please centralize feedback:
Once the update post is live, we ask that you share what is working and what is not working directly on that post. Centralizing feedback will help ensure all concerns are captured as efficiently as possible.
Important note:
Today’s update will not resolve all outstanding issues, but it does move us one step closer.
We understand this has been a difficult and frustrating rollout, and we recognize the disruption this has caused. We appreciate your patience and the time you’ve taken to share your feedback. Please watch for the update post for the most current information. 

Here is the link to the EasyACCT release post:

https://accountants.intuit.com/community/easyacct-discussions/discussion/easyacct-release-2025-2-04-is-live/00/340824

Hello!

We know you all have had a lot of feedback about the EasyACCT program this year.

In this year’s EasyACCT program, Intuit invested in technology upgrades, ensuring that it continues to conform to our development standards. This type of change is intended to support improved functionality over time and help ensure EasyACCT can continue to be maintained and enhanced in the future. We are aware that as a result of these changes, customers may have experienced issues with the product this year. We apologize for the challenges this may have caused during a busy time of year.

Our EasyACCT teams have been reviewing issues as they are identified, and working through them as quickly as possible. At the same time, we are reviewing our internal processes to help improve overall product stability going forward.

We also want to acknowledge the feedback shared by this community. What you’ve reported helps inform our review and is taken into consideration as we work to improve the product. We appreciate you taking the time to share your experience and raise concerns. Please continue to share your feedback in this forum.

Thank you for being part of the EasyAcct community.