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Binh Dieu1
Level 3
January 25, 2026
Question

UNABLE TO ACCESS COMPANY FILE

  • January 25, 2026
  • 1 reply
  • 6 views

We have an new issue with the current update. our payroll folder cannot access. 

UNABLE TO ACCESS COMPANY FILE

1 reply

Kathi_at_Intuit
Kathi_at_IntuitModerator
Moderator
January 27, 2026

Hi @Binh Dieu welcome to the Community and thanks for posting your first question! We'd recommend reaching out to  EasyACCT Support if you have not already. They'd be able to remote in and take a look with you. 
 

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B
Binh Dieu1Author
Level 3
January 28, 2026

Hello @Kathi_at_Intuit 

i did call the support, but the problem havent sold. i lost all of my client's 2025 payroll data.

 

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