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J
Jim B2
Level 3
January 19, 2025
Question

log-in page disappears

  • January 19, 2025
  • 1 reply
  • 8 views

Has anybody had an issue with the log-in page disappearing before being able to type in a password?

This topic has been closed for replies.

1 reply

George4Tacks
George4Tacks
Level 15
January 19, 2025

I don't use EasyACCT, but I have encountered this with Lacerte. There is a pop up that disappears behind the sign in. Hold Alt and press Tab to show open screens. Hopefully you can find the pop up and close it to get to the sign in. 

Answers are easy. Questions are hard!
    J
    Jim B2Author
    Level 3
    January 19, 2025

    Thanks, I will try it.

    J
    Jim B2Author
    Level 3
    January 19, 2025

    Well, that didn't work.  Any other suggestions before I call tech support?

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