Skip to main content
Level 2
January 4, 2024
Question

Is anyone else having issues with the Information Return System not printing a totals page for W-2's?

  • January 4, 2024
  • 4 replies
  • 14 views
No text available
This topic has been closed for replies.

4 replies

IRonMaN
Level 15
January 4, 2024

If you are creating a W-3, are subtotals needed?

Slava Ukraini!
Kuhn8479Author
Level 2
January 5, 2024

Most of the lines do total on the W-3, yes, but there are other withholding items that do not total and we also have clients with multiple states and local jurisdictions that all total as one but we need them totaled separately.  They always totaled before so not sure why they are not this year.  I am hoping it comes through on an update.

JRC
Level 7
January 6, 2024

Yes, No totals are being generated only a blank page with no amounts filled in.  It's as if they begin each year from scratch instead of just changing the dates as needed within the program.

Level 3
January 10, 2024

January 10, 2024 and still no fix.  I was on hold for 30 minutes.  Reinstalled, per assistant and no change.  Now I am on hold for 50 minutes--was to only hold for a few minutes to talk to a technician, but still on hold.

Level 3
January 10, 2024

PPDATE:  I talked to Intuit again today and they say this issue is scheduled to be corrected in the next update 1/13/2024.

Troese
Level 5
January 11, 2024

Great - so we have to wait another 2 days before we can process any correct forms for the year-end.  

Troese
Level 5
January 11, 2024

I printed a Copy D of the W2s yesterday, 01/10/24, and was able to get a total page with no issue.  Hopefully it gets fixed for you soon.

Level 3
January 11, 2024

I received an update today 1/11/2024, and W-2 Total Page is now working!