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Level 2
January 20, 2020
Solved

Installed Easy on a new computer on the C:drive. Data files are saved on the network. Software says that the network drive is not accessible but I can get to the network files in file explorer. Why is that?

  • January 20, 2020
  • 1 reply
  • 8 views
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Best answer by OrnelasCPAs

Got it figured out. The network drives were not mapped properly. Once I gave them the right letter designations, Easy was able to find my data files.

1 reply

OrnelasCPAsAuthorAnswer
Level 2
January 20, 2020

Got it figured out. The network drives were not mapped properly. Once I gave them the right letter designations, Easy was able to find my data files.