Level 4

Question

Has anyone heard when we'll get another update to fix some of this crap that's going wrong with EasyAcct?

Forum|Forum|7 months ago
November 20, 2025
3 replies
21 views

I'm still getting the underlying error on rollback, now some of my clients are saying unable to access the data files & others just won't respond period. WTF INTUIT? Does anyone have any answers or workarounds to get around this crap? I HAVE to get payroll's done today & I cannot get into the data files to even begin to process it & all INTUIT can say is restore back to the 24 version & lose all of the payroll's since then...BULL***t! Anyone with any helpful info please email me ASAP so I can get these payroll's ran. I have ACH's that have to go out before 4 PM central time....HELP PLEASE!

EasyACCT

O

Only4Me

Level 5

I haven't had any problems. What issues are you having?

N

nickdrakeAuthor

Level 4

After I get everything fixed & even after I downloaded the latest update some of my data files are still saying unable to access the data files for company x? Whatever company I'm trying to go into. I need to know if anyone can fix the situation because apparently Intuit isn't going to.

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Only4Me

Level 5

Intuit can log onto your computer and fix it. You might want to go that route since this isn't a common problem.

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delaine

Level 3

I am having numerous problems with EASYACCT new update for 2025/2025. An update to fix them all would be nice ASAP

Kathi_at_Intuit

Moderator

Hi @nickdrake Thanks for posting in the Community and for sharing those details. We understand it’s important for the software to function smoothly, especially when payroll is involved, and how frustrating issues like this can be. There has been an updated since the second post that may help with the error. Please make sure you’re fully up to date, and if further assistance is needed, EasyACCT Support would be able to review this with you directly.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.

J

Janet38

Level 2

We changed over to the 2025/2026 version yesterday at our firm. It is painfully slow and the blue circle is constantly visible. It takes a long time to update the journals, you have to wait to print reports, and it has kicked us out repeatedly. Processing payroll for our clients was a nightmare. Can you please let us know if this will be fixed soon? After paying thousands of dollars for the software, I would hope that the newest version was tested thoroughly to ensure that there would not be these issues, but that doesn't seem to be the case. We spoke to Intuit and all they could say was that they are working on it.

This is frustrating and costing our firm time and money.

C

Cannonaccounting

Level 2

I am with you. I did the update this morning and still the same old crap. When will the wake up and get this crap fixed.

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rjp1

Level 2

Same here update installed, payroll still does not calculate correctly and some files still unable to access data.

Hope we have corrections this week, end of year reports, W-2s will not be fun without.

Kathi_at_Intuit

Moderator

Hi @Cannonaccounting Thanks for sharing your experience. We know how frustrating it is when the software isn’t working as expected. Our development team is working to resolve these concerns as quickly as possible, and we’ll keep updating the post as we get more information.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.

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