EasyAcct 2025/26 Sales Transactions Gone

Forum|Forum|5 months ago
January 8, 2026
2 replies
16 views

Has anyone else found that after converting a client over to 25/26 their sales transactions are gone? They've completely disappeared. This program is getting red

EasyACCT

J

Jim B2

Level 3

Exactly, noticed that right off the bat. No "SJ" entries anymore.

R

rbolton1130Author

Level 3

Just had a thought, I hope that all this mess is not going to affect Information Return.😬

C

CDW

Level 3

We have been having this same issue. Although we have found the transactions are there, but they are in the year 2026. We have been on the phone with EasyACCT many times and are getting varied answers. First few people have told us an update will come to fix it, which has not happened yet. Yesterday we were on the phone with Catherine, and she gave us the solution to revert back to the backup before closing into 2026 and import the correct data for 2026. However, we got disconnected before walking us through the steps. We also do not understand why they expect us to fix the issue they created.

R

rbolton1130Author

Level 3

I've reverted back to the last backup before converting over to 25-26 and it does work however that back up was done on 12-19 so we would have two weeks of transactions to re-enter. I agree, we shouldn't have to bend over backwards to fix the data that they screwed up.

C

CDW

Level 3

We have contemplated reverting back. Have you closed back into 2026 since reverting? We are afraid it will just keep messing it up.

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded