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Level 5
January 14, 2021
Question

2020.2.01 Update for EasyACCT and Info Return System is now live

  • January 14, 2021
  • 6 replies
  • 13 views

Please update from within the programs by clicking on System > Update via the internet 

This topic has been closed for replies.

6 replies

Level 2
January 14, 2021

I'm still getting a message that I have the latest version?  What's up?

amelendezAuthor
Level 5
January 14, 2021
@LA3 Can you verify that you have the latest install? From within the program Help > About EasyACCT > Click on System Info. What is the version showing on the top line?
Level 2
January 19, 2021

My computer just died and I don’t have my charger but it was version 2019.3.1 I believe.  When I go to update via the internet it says I have the latest version.

Level 3
January 14, 2021

I tried to update Information Return System (IRS), but got the following error message:  

The installation program requires Administrative Privileges. 

Please restart your computer and log on as an Administrator or contact your system administrator.

Could you provide the step by step instructions on how I would log on as an Administrator.

Thank you

Level 3
January 14, 2021

Right click it and choose run as administrator.

Level 3
January 14, 2021

Thank You.  

Level 2
January 14, 2021

The update STILL does NOT fix the printing error when printing the W-3 (laser generated).  I am still getting a "G" in the spots where the prompt arrows are supposed to go (i.e., next to "Signature", "Title", and "Date".  Any idea when THIS is going to get fixed????

amelendezAuthor
Level 5
January 14, 2021

@Diamondmint This was reported but I see that it is still not fixed. I will look into this and post an update here when I get one from our development team. 

Level 3
January 14, 2021

Still get the error every time that says the system needs to restart.  I should not have to delete things out of my registry EVERY TIME there is an update.  This whole past year has just been an absolute nightmare.

Level 3
January 14, 2021

And even after deleting the file out of my registry and getting the update to work it STILL doesn't print the 1099-NECs correctly.  Guess plain paper it is since there is no possible way we can wait any longer to get these out.

Level 2
January 15, 2021

I am using the Information Return System in the "cloud" (Right Network Host).  I am getting that  error when trying to update, that "my installation requires Adminstrative Privileges" (paraphrased--exit, restart, log in as an Administrator or contact system administrator).   In the cloud, I cannot "right click" and enter as administrator, but I am administrator of my "host network".     How do I get updated program in the cloud??

Level 2
January 18, 2021

I did the UPdate for the Info Return System and I no longer see any of my "Processed Files" and when I try to create the Transmission File for Electronic Filing, the whole program closes out.