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Level 1
March 27, 2021
Question

Autofill my return

  • March 27, 2021
  • 2 replies
  • 9 views

Got this message again all this morning, March 27, 2021, when autofill my return (T1). Last year, it was CRA's problem. Can anyone help?

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2 replies

Level 2
March 31, 2021

I am also getting the same message though I can log in to my CRA to represent a client.and check everything but whenever I try to autofill my return I get error message.

Level 2
March 31, 2021
Error—ERR.021

We cannot proceed with your request.

Contact us for help.

When contacting us, have your individual tax return on hand and provide this message number.

 

 I am getting this message after I log in to my account and answered the security question too.