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S
SD2019
Level 1
March 5, 2024
Question

Autofill my Return

  • March 5, 2024
  • 2 replies
  • 12 views

I can successfully login to CRA and it says successfully connected however nothing autofills in my Profile T1's.  It just spins and spins.  Anything I need to change in my settings?  I have updated my chrome browser, cleared cache and cookies.

This topic has been closed for replies.

2 replies

M
Mario B
Level 11
March 6, 2024

I would recomnend to check the internet options as  per this article.

 

https://profile.intuit.ca/support/en-ca/help-article/supplier-management/set-internet-options-receiving-error-message-cra/L1QzoUKxc_CA_en_CA?uid=ltg5zogl

M
Mario B
Level 11
March 8, 2024

Also could you try to go to control panel, select region , then click additional settings an click on reset

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