Autofill

Forum|Forum|2 years ago
February 10, 2024
4 replies
11 views

I’m trying to autofill. I cleaned out my cookies, cache and history. Then I followed instructions on performing a clean uninstall. I then tried entering the E-File login information and it’s still not working. Something in my profile it set up wrong. Not sure how but I could really use some help!

ProFile (Canada)

This topic has been closed for replies.

J

JamesCampbell

Level 6

i was just using the autofill and it started doing some funny things? i closed profile then rebooted my computer and tried again. it worked. cra is doing the conversion so i am thinking that may have something to do with it? good luck!

M

Mario B

Level 11

What module are you trying to autofill, T1 or TP1 or T2?

T

Tuffy1973

Level 3

I am also having this problem. I was hoping that because it updated today that it would work for me, but it opens a CRA tab that says "Forbidden You are not authorized to view this page."

Please let me know if you found a solution.

J

JamesCampbell

Level 6

mario is asking what module you are trying to autofill?

J

JamesCampbell

Level 6

have you updated your efiler info? otherwise i would suggest calling support! good luck! sorry i can't be more help!

L

Louis Kam

Level 5

Read this news about CRA's Autofill at https://financialpost.com/personal-finance/taxes/cra-auto-fill-can-cost-you-tax-case-missing-income.

T

Tuffy1973

Level 3

This is a great reminder not to rely on AFR alone. I use it and compare it against the income slips my clients have brought and find some that they say they should have, but have either lost or never received. I remind them that there may be tax slips missing still on the CRA website, so not to fully rely on the information. I find it a useful tool and it is efficient when it fills in the information, but I always compare the numbers I have to the ones it inputs.

M

Mario B

Level 11

Hey Truffy, we had another customer having this issue. After they disabled the VPN it worked, do you have a VPN ?

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded