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R
RosePay
Level 1
November 28, 2023
Question

Auto-Fill my return is not working November 27, 2023

  • November 28, 2023
  • 2 replies
  • 8 views

Ever since I uploaded the latest update in Profile I cannot use Auto-Fill my return.  It sits on the Launch CRA website and then gives a message stating "Your session with the CRA online services did not initiate or timed out.  Please close this window and try again"

I cannot find anything on the efile site indicating they are down.  This has been an issue for several days now.

    This topic has been closed for replies.

    2 replies

    N
    Nadeem Dean
    Level 2
    November 28, 2023

    I am having the same issue. What should we do?

    M
    Mario B
    Level 11
    November 29, 2023

    Good morning, the issue has been resolved yesterday.

    T
    Taxgiant
    Level 2
    November 29, 2023

    Could you please share the resolution as I have also been dealing with this issue and have even done a clean uninstall and contacted the CRA. As of 2:30pm Nov 29 2023 I am very much still having this issue and have no other options to try. Its been 3 days of exasperation. 

    M
    Mario B
    Level 11
    November 29, 2023

    I am being told that its working now

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